Who are you, and what is your business? We are Charles and Shelly Payne. We own Caps Roofing. Our phone numbers are 423-834-6424 or 256-608-0651. The website is capsroofing.com

What is your product or service? We provide roofing services in Marion County and nearby communities.

How did you get started? Initially, we were insurance adjusters in Alabama, working on storm-damaged claims. As the business grew, it was more gratifying to provide roofing services and claim assistance to homeowners and insurance adjusting. Caps roofing developed a knowledgeable and experienced crew to help expand our business.

How has the Chamber helped you? The Chamber keeps us in contact with other businesses. We attend grand openings that provide connections that are essential to the success of the business community. And the Chamber offers updates on current events.

Any interesting facts about you or your business? Caps Roofing is family owned and operated. Charles and Shelly are married and work side by side. Shelly started the business, and Charles quickly learned she could not keep up with the market demand. Charles joined the company, and we’ve enjoyed success over the years. Weather patterns have changed, with tornados and high winds damaging homes and businesses. By maintaining good business relationships, we are fortunate to be a source our customers depend on whenever they need our expertise and services.

We also give back to our community through donations through the schools, veterans, children’s advocacy, animal rescue, and the less fortunate.

Why Marion County?  Charles was born and raised in Marion County. This is our home, and we are thrilled to be a part of our beautiful and friendly community.